Cancellation, Refund and Return Policy

Return Request Period



* 48-Hour Notification: To ensure we can properly assess any issues with the product, you must notify us within 48 hours of receiving the product.

* Requests submitted after 48 hours may not be accepted.

Return Eligibility


* Damaged or Defective Products: If the product is damaged or defective upon arrival, the customer must provide an unboxing video showing the damage. This video is required to assess the situation and determine the appropriate action. The complaint must be submitted within 48 hours of receiving the product.

* Missing Items: If any items are missing from the order, an unboxing video must be provided showing the contents of the package clearly. Notify us within 48 hours of receiving the order so we can investigate the situation and, if confirmed, we will issue a refund for the missing item(s) after our investigation.


Refund Eligibility


Refunds will be processed for eligible returns based on the following criteria


* Damaged or Defective Products: Upon confirmation of the damage or defect through the unboxing video, a full or partial refund will be processed based on our approval. No return or refund can be processed for defective electronics items.

* Missing Items: If we are unable to fulfill the missing item(s), we will issue a refund for the missing items.

Return Shipping

* Customer’s Responsibility: The customer will be responsible for the cost of return shipping. We recommend using a reliable shipping service with tracking to ensure the safe return of the product.